Privacy Policy

Effective Date: October 27, 2026

Last Updated: October 27, 2026

Deborah Ann Tome, L.C.S.W. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal data and health information. This Privacy Policy outlines how we collect, use, disclose, and secure your information when you visit our website, participate in our life coaching or workshop programs, purchase our books or digital products, or use the Rise Trauma mobile application.

1. Information We Collect

We collect information directly from you when you interact with our platform, purchase services, or download our mobile app:

• Personal Identifiable Information (PII): Full name, email address, phone number, billing address, payment details, and state of residence.
• Health & Clinical Information: Information provided during intake assessments, therapy inquiries, or interactions within our therapeutic programs. Clinical therapy records are stored securely and maintained in compliance with applicable healthcare privacy regulations, including HIPAA where applicable.
• App & Technical Usage Data: IP address, device type, operating system, browser configuration, app interactions, and usage statistics collected via cookies and mobile analytics within the Rise Trauma app and website.

2. How We Use Your Information

We process your information for the following professional purposes:

• Delivering, administering, and personalizing our therapy, life coaching, and workshop offerings.
• Processing financial transactions for books, app subscriptions, and workshop enrollments.
• Managing account access and delivering interactive features within the Rise Trauma mobile app.
• Communicating appointment confirmations, administrative notices, program updates, and promotional communications (you may opt out at any time).
• Complying with state licensing standards, ethical mandates, legal demands, and professional regulations.

3. Confidentiality: Therapy vs. Life Coaching & App Data

• Clinical Therapy Services: Mental health therapy (provided to residents of Texas and Florida) adheres strictly to federal and state privacy statutes, HIPAA standards, and clinical social work ethics. Protected Health Information (PHI) is maintained separately from marketing or coaching databases.
• Life Coaching & Workshops: Life coaching, group workshops, and app usage are non-clinical services. While we treat client communications with strict professional discretion, coaching interactions do not carry medical or healthcare provider-patient legal privilege.

4. Disclosure & Third-Party Sharing

We do not sell, rent, or trade your personal information. We only share your data under the following circumstances:

• Service Providers: Trusted third-party vendors who process payments, host our mobile app, or support website operations under strict contractual confidentiality obligations.
• Legal Obligations & Safety Safeguards: When mandatory by law, court order, subpoena, or legal duty, or when necessary to protect the immediate safety of yourself or others (such as mandatory reporting requirements under social work licensure).

5. Data Security

We employ technical, physical, and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse. Data transmitted through the Rise Trauma app and website is encrypted in transit using industry-standard protocols.

6. Your Rights and Choices

Depending on your location, you have the right to:

• Access, correct, or request deletion of your stored personal information.
• Opt out of marketing emails by clicking the “Unsubscribe” link at the bottom of any email.
• Adjust device settings to restrict app permissions or tracking.

7. Contact Information

For privacy-related inquiries or to exercise your rights, please contact:

• Deborah Ann Tome, L.C.S.W.

Email:

d.tomelcsw@protonmail.com
info@lifecoachingtrauma.com